Help & FAQ

Type the product name or shop name into the search bar at the top. Results show shops in your area that carry that product. You can also browse by category.

Prices are updated by shop owners through the pundo portal. We display the date of the last update next to each price so you always know how recent the information is.

"In stock" means the shop has confirmed the product is currently available. Availability is also updated by the shop; if in doubt, we recommend calling the shop directly.

Yes. On the search results page you can filter by distance radius and by whether a price is listed. Use the map view to get a visual overview of nearby shops.

Open any product or shop page and scroll to the Reviews section. You need a free pundo account to submit a review. Select a star rating, optionally add a comment and photos, then tap "Submit".

Yes. Go to My Account → My Reviews to edit or delete any review you have written.

All photos go through a brief moderation check before they appear publicly. This usually takes less than 24 hours.

Tap the "Report" flag on the review. Our team will review the report and take appropriate action.

No. You can search and browse freely without an account. An account is only required to write reviews.

Go to My Account → Privacy & Account → Delete account. All your data, reviews and photos will be permanently deleted in accordance with GDPR.

No. Your personal data (email, name) is never shared with shop owners. Reviews are published with your display name only.